Organize the board’s work
Structure requests and actions, clarify responsibilities and keep track of deadlines. The working structure helps board members find files and the information they need.
Metroplex · Condominiums
Support for self-managed condo boards
A self-managed board needs to find information, assign responsibilities and follow open files. Metroplex provides a working structure and support in using the platform, tailored to the condo association’s needs.
Let’s discuss your needs ↗The engagement
Practical operational support
Support platform use
Answer usage questions and adjust working practices within the agreed scope. Support plans can include a report and a short review meeting.
Keep information through changes
Bring together operational follow-ups and documents to prepare for changes in board members or service providers. Access and file structures are defined with the condo association.
Our approach
From the need to operational follow-up
The engagement is defined with your condo association or management company, based on your organization and priorities.
01
Review the situation
Identify the board’s difficulties and the follow-ups that need a clearer structure.
02
Put the tools in place
Configure the access and templates needed, then guide users.
03
Provide ongoing support
Answer questions, review follow-ups and adjust working practices within the selected support plan.
Your questions
Frequently asked questions
Does the board remain responsible for its decisions?
Yes. Metroplex supports work organization and operational follow-ups. The board retains its decision-making role and defines the engagement’s responsibilities.
Can a management company use this support too?
Yes. The offering also supports management companies with shared configuration, rollout by building and a shared pool of support hours.
How are additional needs handled?
Extra work requires approval. New projects are scoped separately, and unused support hours do not carry over.