Structure your operations
Clarify responsibilities, organize inspections and plan follow-ups so everyone knows what needs doing, by whom and when.
Condominium operations · Technology
Connect your operations.
Inform your decisions.
Stay in control.
Technology and operational solutions for condominium communities.
Metroplex helps condo boards and management teams structure their work, connect their tools and bring visibility to their operations.
From day-to-day work to the bigger picture.
METROPLEXDEMONSTRATION
YOUR BUILDING AT A GLANCE
Operations overview
12Open actions
8/10Inspections completed
3Supplier follow-ups
Priorities & follow-upsOWNER / STATUS
Common area inspectionInspection · Operations team
CompletedVentilation maintenancePreventive · HVAC contractor
ScheduledQuote — garage doorFollow-up · Property manager
Follow upPreventive plan8 / 10
Illustrative mockup · Sample data
Inspections & preventive maintenanceTask & supplier follow-upAutomation & reporting
Our expertise
Services for condominium operations
Tasks, emails and decisions add up. We help you organize them into processes and tools that fit the way you work.
Integrate your technology
Configure the platform, tailor workflows and connect relevant tools to centralize information and automate repetitive tasks.
Support your team and decisions
Train users, establish useful reporting and refine practices to maintain a clear view of operations.
Our services
Implementation, support and operations management
From implementation and ongoing support to operations management as needed.
01 /
Implementation and integration
- Single building
- Standard setup: sites and access, templates, calendar, suppliers, training and a tailored manual.
- Multiple condo associations
- Setup for vertical and horizontal condominium components, with shared templates.
- Custom development
- System integrations, automations and custom reports tailored to your needs.
Licences for the platform are separate.
Explore this service →02 /
Platform support
- Essential
- Up to 3 hours per month: user assistance and minor configuration adjustments.
- Support and oversight
- Up to 5 hours per month: support, monthly report preparation and a short follow-up meeting.
- Additional work
- Work beyond the package, with prior approval.
Unused hours do not carry over. New projects require a separate quote. Licences for the platform are separate.
Explore this service →03 /
Operations management
- Management for a condo association
- As needed: site visits and inspections, supplier coordination, action tracking and board reporting.
- Special projects
- Implementation of new systems or operational processes, calls for tenders and other activities related to a new project.
- Management companies
- For a building portfolio: shared configuration, rollout by building and a shared pool of support hours.
Routine support for the platform is included. Licences are separate, and initial implementation is a separate engagement.
Explore this service →Who we help
Your operations.
Your way of working.
Support tailored to your organization, whether operations are managed internally or entrusted to an external provider.
Self-managed condo boards
Give your board a method and tools to organize work and preserve information through changes in board membership.
A working structure for your board.
Boards with an external provider
Keep visibility into tasks, follow-ups and your provider’s commitments in a centralized environment.
Visibility into the services delivered.
Management companies
Align processes across buildings and give your teams a shared structure for tracking and reporting their work.
A shared approach across your portfolio.
Our approach
Technology works best
when it fits real work.
We start with your operations, your people and your priorities to build a solution you can use every day.
Accessible information.
Clear responsibilities.
Documented follow-ups.
Clear responsibilities.
Documented follow-ups.
01
Understand
Review your processes, tools and operational friction points.
02
Configure
Define responsibilities, structure workflows and prepare the selected integrations.
03
Launch and train
Put the tools into use and guide users through their first operational workflows.
04
Review and refine
Review follow-ups, tailor reporting and adjust practices as your needs evolve.
Let’s take a closer look
Where do your
operations stand?
A first 20-minute conversation about your organization, your challenges and what you want to improve.
Prepare a few details about your building or portfolio to help guide the discussion.